Last updated: June 2026
These Terms of Service ("Terms") govern your use of the Thought Tracker mobile application ("App"), provided by Lobster Claw Software LLC ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. What Thought Tracker Is
Thought Tracker is a self-reflection and CBT-based journaling app. It provides guided prompts, thought records, reality checks, reminders, insights, exports, backups, App Lock, Anonymous Usage Data controls, and optional paid guided content.
2. Not Medical, Mental Health, Or Crisis Care
Thought Tracker is not medical care, mental health treatment, therapy, diagnosis, crisis counseling, or emergency response. The App is not a substitute for advice from a qualified health professional.
If you may harm yourself or someone else, feel unsafe, or need urgent help, contact local emergency services or a crisis hotline immediately. The App may display crisis resource links for convenience, but we do not provide crisis intervention or monitor your entries.
3. Eligibility
You may use the App only if you can legally agree to these Terms. If you are under the age required to agree to these Terms in your location, you may use the App only with permission and supervision from a parent or legal guardian.
4. Your Responsibility For App Use
You are responsible for how you use the App, what you write in it, what reminders you create, what files you export or back up, and where you share those files. You should use your own judgment and seek professional support when appropriate.
5. Your Content
You keep ownership of the journal entries, notes, ratings, reminders, and other content you create in the App ("User Content"). We do not claim ownership of your User Content.
The App is local-first. Your User Content is generally stored on your device unless you choose to export, back up, share, restore, or otherwise move it outside the App.
6. License To Use The App
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your own lawful, personal, non-commercial use, subject to these Terms and any applicable app store terms.
7. Paid Features And Purchases
The App may offer optional paid features, including Thought Tracker Plus, guided packs, pack bundles, and unlock-everything purchases. Purchases are handled through Apple App Store or Google Play.
Unless a store listing states otherwise, purchases are one-time, non-consumable digital purchases. Prices, taxes, payment processing, refunds, family sharing, and purchase restoration are handled by the applicable app store under its own terms.
We do not receive your payment card information. The App may store local entitlement flags so paid features can be unlocked.
8. Feature Availability
We may add, change, remove, rename, or limit App features over time. Paid features will be provided as described in the store listing at the time of purchase, subject to reasonable updates, platform requirements, technical limitations, and these Terms.
9. Anonymous Usage Data Controls
The App may include anonymous app usage data tools, including Firebase Analytics, Firebase Crashlytics, and Firebase Performance Monitoring. These tools help us understand basic app reliability, stability, and performance.
You can turn Anonymous Analytics, Anonymous Crash Reports, and Anonymous Performance on or off separately in Settings > Support & About > Anonymous Usage Data. These controls affect future collection from the App, but third-party service providers may retain data already processed according to their own policies and technical requirements.
10. App Lock And PIN Recovery
App Lock is an optional privacy feature. You are responsible for remembering your PIN, securing your device, and securing any recovery email account you provide.
If you enable PIN recovery, your PIN may be stored in platform secure storage on your device and sent through our email delivery service if you request recovery. PIN recovery may fail if your device, email account, network connection, or our service providers are unavailable.
We are not responsible for loss of access caused by forgotten credentials, unavailable email, device failure, operating system behavior, or user action.
11. Reminders And Notifications
Reminders depend on your device, operating system, permissions, time zone settings, battery settings, and notification settings. We do not guarantee that reminders will be delivered or delivered at a particular time.
If you create custom reminder text, it may appear in notifications and may be visible to anyone who can see your device screen or lock screen.
12. Export, Backup, Restore, And Data Loss
Export and backup features help you copy data you control. Exported files and backup files may contain sensitive information. You are responsible for storing, sharing, protecting, and deleting those files.
Restoring a backup may replace current App data. You are responsible for choosing the correct file and maintaining your own copies.
We are not responsible for data loss caused by device failure, operating system behavior, uninstalling the App, deleting files, restoring the wrong backup, sharing files outside the App, or other user action.
13. Third-Party Services
The App may rely on or link to third-party services, including Apple App Store, Google Play, Firebase, Google Cloud, Resend, in-app review services, your device's notification and biometric systems, system share sheets, file pickers, and external websites such as crisis resource directories.
Firebase services may be used for PIN recovery email, analytics, crash reporting, and performance monitoring. Third-party services are not controlled by us. Your use of third-party services may be governed by their own terms, privacy policies, fees, and practices.
14. Prohibited Conduct
You agree not to:
- Use the App for unlawful, harmful, abusive, fraudulent, or infringing purposes.
- Interfere with the App's operation, security, purchases, entitlement checks, or anonymous usage data systems.
- Reverse engineer, decompile, or attempt to extract source code except where allowed by law.
- Misuse PIN recovery, support, or email features.
- Upload, export, share, or create content that violates another person's rights.
- Use the App in a way that could damage, disable, overburden, or impair our services or third-party services.
15. Intellectual Property
The App, including software, design, text, branding, graphics, guided flows, and other non-user content, is owned by Lobster Claw Software LLC or its licensors and is protected by intellectual property laws.
You may not copy, modify, distribute, sell, lease, or create derivative works from the App except as allowed by these Terms or applicable law.
16. Feedback
If you send us feedback, suggestions, or ideas, you allow us to use them without restriction or compensation to you. We are not required to treat feedback as confidential.
17. Disclaimer Of Warranties
To the fullest extent allowed by law, the App is provided "as is" and "as available." We disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, security, and non-infringement.
We do not guarantee that the App will meet your needs, improve your mental health, prevent harm, operate without interruption, preserve all data, or be error-free.
18. Limitation Of Liability
To the fullest extent allowed by law, Lobster Claw Software LLC and its owners, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, loss of access, emotional distress, loss of profits, or loss of goodwill arising from or related to your use of the App.
To the fullest extent allowed by law, our total liability for any claim related to the App will not exceed the amount you paid for the App or App purchases in the 12 months before the event giving rise to the claim.
19. Some Rights May Not Be Limited
Some jurisdictions do not allow certain warranty disclaimers or liability limitations. In those jurisdictions, the above limitations apply only to the extent allowed by law.
20. Termination
You may stop using the App at any time by uninstalling it. We may suspend, limit, or terminate access to features if required by law, platform rules, security needs, service provider requirements, or if we reasonably believe you violated these Terms.
21. Changes To These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice in the App or by another reasonable method. Your continued use of the App after updated Terms take effect means you accept the updated Terms.
22. Governing Law
These Terms are governed by the laws applicable to Lobster Claw Software LLC, without regard to conflict of law rules, except where local consumer protection laws require otherwise.
23. Contact
Lobster Claw Software LLC
Contact Lobster Claw Software